Privacy Policy
This privacy policy sets out the basis on why, when and how we collect your personal information during the provision of our services, and when we may disclose your personal information to others.
- Types of Information We Collect About You
We need to collect some information from you to provide you with our services. This will include:
- Name
- Address
- Phone number
- Email address
- Date of Birth
When necessary, we may also collect the follow information:
- Gender
- Information about your family
- Health information
- Information relating to any additional needs you may have.
- How We Use Your Personal Information
We will use the information about you for some of the following reasons:
- To identify what services you require from us
- To process your donation
- To personalise the information we provide you with
- To comply with any legal or regulatory obligations
- To communicate with you and to notify you about changes to our services.
- Legal Basis for Processing
To process your personal data in this manner, we rely on the following legal bases:
- Legitimate interest- We may rely on legitimate interest to process your data in order to provide you with the most appropriate services, where there is a legal obligation on our part to do so and to remain in contact with you.
- Consent- We may rely on consent in some instances. You may withdraw your consent at any time by contacting us at the email address provided below.
- Retention
We will only retain your personal information for as long as is necessary for the provision of our services to you.
- Your Rights
Regarding your personal information you have several rights, displayed in the table below:
|
Right |
Summary |
|
Right of Access |
Request a copy of your personal information that we hold on you. |
|
Right to Rectification |
Inform us of any corrections of your personal information that you feel is incorrect or incomplete. |
|
Right to Erasure |
Request your personal information be deleted. |
|
Right to Restrict Data Processing |
You have the right to prevent the use of your personal data where:
|
|
Right to Data Portability |
You can ask us to ‘port’ your personal information to other organisations electronically. We will only port personal data you have provided to us or that we have processed based on consent. |
|
Right to Object |
You can object to the use of your personal data where:
|
|
Right to Withdraw Consent |
You can withdraw consent for your personal information to be used at any time. |
|
Right to Complain to the Relevant Data Protection Authority |
You have the right to complain to the relevant authority where you think we have not followed data protection law. For us, this is the Information Commissioner’s Office (ICO). |
If you would like to exercise any of these rights, please write to us using the details below.
- How You Can Update Your Information
If you would like to update your personal information we hold, please contact us using the details below.
- Changes to Our Privacy Policy
We review our privacy policy regularly, and any changes will be made on our website and via relevant policy communication.
- Who to Contact in Relation to Processing of Personal Information at Box Aid
If you would like to discuss anything in this policy, exercise your Rights or update your personal information, contact us by writing to us at info@boxaidcharity.org
This privacy policy was last updated on 16th November 2023.